Here are some guidelines for domestic ordering.
Purchase Orders can be submitted to our orders team or online on our website (see Online Ordering for more information), by fax or email. When ordering by fax or email, please provide Bioss with the following information:
- Name of institution or company
- Shipping address
- Billing address
- Catalog number and product name
- Quantity and size
- Name and phone number of purchasing agent and/or end-user
- Name and phone number of the end-user
- Purchase order number
- Any special requests
- Any discount codes to be used on the order
All US orders are shipped from our international headquarters in Massachusetts, United States. In-stock orders are shipped within 2 business days FedEx Standard Overnight. We do not ship domestic orders on Fridays. Please know that we reserve the right to select the best packaging and shipping method in order to ensure proper stability of the product and allow efficient order tracking.
For standard orders to US residents, we provide two shipping options:
- FedEx Priority Overnight
- FedEx Standard Overnight
Shipping charges vary by state and are added directly to your invoice.
Bioss products are stable when shipped on ice. Please store our products under the conditions indicated on the product datasheet upon arrival.
For questions or special requests, please contact our orders teams at firstname.lastname@example.org.