David

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Activity overview

Latest activity by David
  • David created an article,

    Are you affected by the Coronavirus?

    We are fully open responsive and operational! At this time most of our employees are working remotely to promote social distancing. All orders are being processed and shipped as normal. All of our ...

  • David created an article,

    Where can I find datasheets

    You can contact our staff with the chat on our website or email to receive a datasheet. Just provide us with the catalog # for the item you are interested in and we will send you the datasheet.

  • David created an article,

    How do I order my Pennybody?

    Add your item to the cart and apply your pennybody code during checkout. If you do not have your Pennybody code yet you can fill out the form on our website to receive one here: biossusa.com/penny....

  • David created an article,

    How do I get a copy of my invoice?

    Our accounting team can send you a copy of your invoice Send them a message with your order confirmation # at acct@biossusa.com If you do not have your order confirmation #, include your PO#

  • David created an article,

    What payment methods do you accept?

    We accept credit cards, bank transfers, and checks as methods of payment. You can place your order by emailing a PO, or listing the PO# when ordering online. We accept all major credit card includ...

  • David created an article,

    Which countries do you ship to directly?

    We make direct shipments to the United States and some institutions in Canada. For all other locations/ countries you will use one of our helpful and supportive Distributors. For more information, ...

  • David created an article,

    At what temperature will you ship my order?

    We will ship your order on Blue gel ice blocks We keep your antibodies/ items temperature stable in our insulated packaging with sealed gel ice blocks. Once you receive your items store them as rec...

  • David created an article,

    Shipping/ How long will it take to get the items?

    Our default is FedEx Standard Overnight Shipping If desired we bump your order up to FedEx priority overnight for a small additional cost. We will send you tracking information on the day that the ...

  • David created an article,

    Can I request a quote?

    Absolutely Our team can provide you with a quote, contact us by the chat on our website ( biossusa.com ), email, or by phone ( 800-501-7654 ) with the following information: catalog # and desired ...

  • David created an article,

    How do I place an order offline?

    You can send us your PO in an email or give us a call. To place your order by email the best thing to do is send your PO to our Orders team at orders@biossusa.com To place your order over the phone...